What's in a name?

When you work with someone who isn't great at remembering names:

Him: Is that Eric's order?

Me: I don't know. Who's Eric?

Him: The guy who was just here.

Me: Brian?

 

Less than five minutes later, watching a regular customer get out of his car:

Him: What's his name? Tony or Steve?

Me: Jim.

Him: Are you sure it's not Tony?

Me: Yes. Not Tony, not Steve, not Brian, not Eric. Jim.

Him: Yes, I know.

Me: